Sarah
Thank you for your letter of 1 August enquiring about the shipment of your order under contract 4632.

please accept my apology for the delay which has been caused by the unavailability of shipping space from Bombay to London.

The matter was , however, in hand and your consignment was shipped yesterday on board SS Pandit which is sailing directly to London.

I enclose one set of shipping documents comprising:

1 One non-negotiable copy of the bill of lading
2 Commercial invoice in duplicate
3 One copy of the certificate of guarantee
4 One copy of the certificate of quantity
5 One copy of the insurance policy

I am glad that we have been able to execute your order as contracted, I trust the goods will reach you in time for the winter selling season and prove to be entirely satisfactory. I will personally ensure that you receive our prompt and careful attention at all times.

　Brave