Sarah I have your letter of 1 March. I am very sorry that your previous letters have gone unanswered. I must confess that I personally never received them. I am currently investigating the reason for this.
I note that you took delivery of our model PC200 and that the User's Manual was not included in the package.
I have dispatched the Manual under separate cover .It should reach you within 10 days.
I apologize for our original error and the unfortunate delay in answering your complaint.
热辣专区
